Frequently Asked Questions
Policies & Why They Exist 💖
I’m so grateful for every client who chooses Finally Me Beauty. As a solo provider, I don’t have a team of stylists waiting on standby. Every appointment is carefully reserved just for you, and my policies are designed to protect both your time and mine, ensuring that my business runs smoothly and fairly for everyone. Thank you for taking the time to review and understand them!
⏰Late Policy
There is a 5-minute grace period for all services.
If you arrive more than 5 minutes late, you will forfeit your appointment and need to rebook with a new deposit.
Please plan ahead for traffic and parking to ensure a smooth arrival.
👉 For Multiple Services:
If you’re booked for more than one service and arrive late, we will complete whatever we can within the remaining time.
Your deposit holds the time slot, not the specific services.
You are responsible for paying the remaining balance for any services that are performed.
✅ Example:
If you booked two services (one $20 and one $30) totaling $50 and paid a $25 deposit (50% of each), but only the $30 service could be completed due to arriving late, you would owe $15 (the remaining balance for the $30 service).
Deposits cover the time reserved. The remaining balance covers services performed.
Thank you for understanding that short-notice changes have a real financial impact on small businesses like mine.
💳 Deposits / Refund Policy
A 50% non-refundable deposit is required to schedule your appointment.
This deposit secures your time on the schedule and goes toward your total service cost.
If your appointment is paid in full upfront and you cancel please contact us , so that anything paid beyond the 50% deposit can be refunded.
❌ Refunds on Services:
If you are unhappy with your service, I will always do my best to fix, adjust, or remove the service free of charge. However, refunds are not offered on services performed.
🔄 Cancel / Reschedule Policy
You may cancel or reschedule anytime via your confirmation or reminder emails.
You can cancel or reschedule penalty-free up to 6 hours before your appointment.
If you cancel or reschedule with less than 6 hours' notice, your deposit will be forfeited.
A new deposit will be required to book a new appointment.
Tip: If you're unsure about your schedule, we encourage rescheduling instead of canceling. You can reschedule as many times as you need, as long as it's at least 6 hours in advance.
Thank you for understanding that short-notice changes have a real financial impact on small businesses like mine.
🌧️ Emergencies & Weather Policy
I fully understand that emergencies happen. While I cannot be responsible for things like traffic, personal emergencies, or last-minute conflicts, the only exception to this policy is during severe or unsafe weather conditions.
If I must close for weather, I will offer the option to either reschedule or receive a full refund of your deposit.
Parking Info
Paid street parking is available directly in front of the building, and payment can be made via the ParkMobile app.
Additionally, a parking garage is located directly across the street at a rate of $2 per hour.
Please arrive early to allow enough time for parking. Remember the grace period is only 5 minutes!
What To Do When You Arrive
Finally Me Beauty is inside 211 N Union St, Alexandria, VA, inside the Regus offices.
When you arrive, enter through the Gold Glass double doors at the front of the building. Walk straight back through the doors that say Regus, and have a seat in the waiting area—we’ll come get you for your appointment!
If you’re coming after 5 PM, the doors may be locked. Just send us a text when you arrive, and we’ll let you in!
Got questions? Text us at 571-473-6593! 😊
💕 Why This Policy Applies to Everyone (Yes, Even Loyal Clients!)
I’m incredibly grateful for every single client—new and returning! But to stay fair and consistent with my large client base, I apply this policy equally to all clients. Making exceptions would lead to confusion, inconsistency and have a financial impact on my business.